werk

Today.

cm: Hello, How can I help you?
caller: Hello, my son is doing the Certificate II course but he can't fill out the form.
cm: ok, what part of the form is he having trouble with?
caller: the course title. he doesn't know what to write in the course title.
cm: errr.. so we are talking about certificate II?
caller: yeah...
cm: well, you could just write certificate II in there?
caller: oh. is that what you would call it? we couldn't work it out (laughs)
cm: errr. yeah. just write certificate II in there. we will know what it's for.

I'm just not sure that someone should be a security guard if they can't fill out a simple form and get their mum to call and find out the answer... like I said - mentally challenged and challenged by the mental.

cmx